Technical Support Advisor – German MarketTechnical Support Advisor – German Market
Are you looking for new challenges? Do you need a change?
This role would be suitable for those interested in new technologies and an international environment. If you speak a native level of German and you have a high level of English, you are the perfect fit!
We are looking for a Technical Support Advisors to work for A well known American corporation which provides hardware (smartphone and tablets)/ software product services.
As the Technical Support Advisor, you will be:
-Maintaining client relationships through product support over the phone
-Providing customers with quotes and product knowledge
-Handling effectively all incoming incidents
-Gathering information from customers, troubleshooting technical issues
-Full-time (39hrs/week) and long-term Contract
1) Fixed: 18.540 Euros a gross year (base + language compensation)
2) Performance Bonus: 3.000 Euros gross/year
-Shift: Mon-Sun rotative (9:00-21:00)
-Location: Barcelona Center
– !! NEW !! : Accommodation in Barcelona city provided by the company upon arrival + airport pick up
-Relocation Package provided
-Possibility to grow within the company
– German native level speaker with fluent English
– Great teammate
– Willingness to learn and apply new technologies
– Analytical skills with demonstrated problem-solving ability desired
– Ability to operate in high-pressure situations
– Good technical skills and knowledge are preferable